Lead response automation
A new lead should not sit unnoticed while you are on a job. Bring the enquiry into your workflow, acknowledge it and put the right person in charge.
Explore the service →For home-service businesses
You do the work.
We help keep
the leads moving.
An automated lead-response and follow-up system that helps home-service businesses turn more enquiries into booked jobs.
Built around your services, your team and your existing setup.
An enquiry. A clear next step.Example flow
1
New enquiry arrives
A prospect asks about a job through a connected channel.
2
A helpful reply goes out
Acknowledge the enquiry and ask for the right details.
3
The team stays in the loop
Keep the lead, source and conversation together.
4
A booking becomes the next step
Offer the right calendar or hand the enquiry to a person.
Illustration of a configured workflow. Channels and integrations depend on your agreed setup.
Built for busy operatorsCleanersPlumbersElectriciansPest controlLandscapingHVAC
Good enquiries deserve
more than “I’ll reply later.”
Give your team a repeatable way to respond, follow up and know what happens next.
Missed-call text-back
A short, relevant message can give a missed caller another way to explain the job while your team is busy.
Explore the service →Automated follow-up
Keep enquiries moving without asking your team to remember every reminder, unanswered message and outstanding proposal.
Explore the service →Less chasing. More clarity.
A practical system.
With you in control.
We start by understanding how your business handles enquiries today.
- Reuse suitable forms, calendars and CRM tools.
- Keep enquiries and their sources together.
- Define when follow-ups stop and a person takes over.
- Test the complete journey before switching it on.
Free lead-response audit
Where are your
enquiries getting stuck?
Tell us where leads arrive and what happens after. We’ll review response gaps, follow-up steps and booking friction.
Get a free lead-response auditNo passwords or customer lists needed to start.
From your current process
to a clearer next step.
How it works →Understand
Walk through your channels, enquiry volume and the parts your team keeps chasing.
Build & connect
Agree the scope, reuse suitable tools and create the response and handoff rules.
Test & improve
Check real submissions, notifications and bookings, then refine the process with your team.
Clear answers
Before we talk.
What does Reply Foundry actually do?
We help connect your enquiry forms, contact records, follow-up messages and booking process, so your team has a clear next step for each lead. Your agreed scope determines which systems and channels are included.
Can you work with my existing CRM?
We inspect your current setup first. If it supports the required connections, we work with it. If it does not, we explain the options before recommending a change.
Is SMS included?
SMS and missed-call text-back require a suitable connected phone provider, messaging consent and usage charges. We confirm those requirements in your proposal. They are not automatically included.
How much does it cost?
Pricing depends on your enquiry volume, existing systems and the workflows you need. Request a quote for a written scope and a clear breakdown of setup, ongoing support and any third-party costs.
Will it guarantee more bookings?
No. Faster replies and consistent follow-up can support your sales process, but bookings depend on your enquiries, availability, pricing and service.
Can a person take over?
Yes. Human handoff is part of the workflow design. We agree which questions, urgent jobs and unusual requests should go straight to your team.
Start with your next enquiry
See what a better follow-up
process could look like.
Bring your current setup. We’ll talk through the gaps and a practical next step.
Request a quote